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Tracker T-Care launches along with new enhanced service for customers

Wednesday February 26th, 2014

Picture showing business opportunities with Tracker Intelligence

Tracker Intelligence is pleased to announce important enhancements to the Tracker service along with a brand new dedicated customer area which will deliver knowledge, tools and support to help your business grow.

To deliver a smoother customer experience we have implemented technical and data enhancements to Tracker Spend Analysis Pro, providing:

  • Quicker search results
  • Greater functionality – addition of a ‘Public/Private sector’ field to the Supplier Search provides greater flexibility to cross-examine data
  • More robust data

Tracker has also optimised customer contract alert profiles to provide faster and more accurate tender search results.

To do this, we have reviewed all profiles and, where applicable, enhanced the current criteria with streamlined, intuitive CPV codes aligned with the customer’s needs. This enables our database to recognise exact requirements and provides customers with the same high volume of relevant contracts with a reduction in search load times.

In addition, built within the Tracker application, T-Care is an entirely new arena packed with extra resources to make business growth even easier than before.

Simply log in to www.trackerintelligence.com to experience the new T-Care elements:

  • Help Centre – Benefit from exclusive rewards, discounts, special offers and priority access to industry events
  • T-Learning – Learn from a library of articles and market reports to enhance your understanding of the procurement landscape and grow your industry knowledge
  • My Tracker – Receive help from easy-to-follow user guides containing practical information on how Tracker can be utilised to help you identify and win more business

Nikki Dobricki, Marketing Manager, Tracker Intelligence, Business Intelligence Division at BiP Solutions Ltd, said:

“Tracker Care has been developed to provide additional tools and intelligence to help our customers effectively grow their business. We understand there’s more to this than just locating opportunities – customers need the relevant market information and insightful analysis that provides a meaningful competitive edge to help them convert opportunity into actual revenue.

“With T-Care, they can now benefit from a wealth of knowledge and in-house expertise designed to wholly support them on their journey to success. And alongside our product enhancements, our customers can be assured that Tracker is faster and more accurate than ever before.”

For more information, contact Tracker at theteam@trackerintelligence.com or call 0845 270 7065

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