Socitm publishes strategy for ICT-enabled local public services reform

Friday May 13th, 2011

Outgoing Socitm President Jos Creese has launched the Strategy for local public services reform at the Socitm Spring conference in London.

The Strategy, prepared by Socitm for the Local CIO Council, envisages a future in which there will be unprecedented levels of collaboration between local authorities, emergency services, health, education and civil society organisations, leading to radical re-design of local public service delivery.

Successful implementation of the Strategy will lead to significant savings and better outcomes for people where they live and work, providing local public service leaders commit to the sort of value-driven, cost reducing, organisational change it advocates.

The focus of the Strategy is much less about technology than it is about the ‘what and how’ of organisational change.

Where it does focus on technology, this is around how to extract value from ICT and banish unhelpful, technology-led cultures and practices that all too frequently have accompanied ICT procurement, deployment and management in parts of the public sector.

The Strategy is the result of open and wide consultation across the public, private, and civil society sectors, including central government colleagues and the ICT industry. Its approach is deliberately ‘pan-local’, covering public service provision regionally and sub-regionally through local authorities, emergency services, health, education, and the civil society sector. It builds on work done by LG Group, SOLACE, CIPFA, and others on the future of public services.

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