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Investment of up to £6m in new listing technology to benefit court users

Friday June 5th, 2020

An investment of up to £6m in new software will give a better picture of capacity across the estate, meaning cases are more likely to be heard on time.money_9488886Sml

new software, worth millions of pounds, will bring scheduling and listing activity into a single tool

court and tribunal users will benefit from reduced delays and a more reliable system

the move marks a significant step in the HMCTS reform programme

Scheduling and listing is currently managed using a variety of systems from paper-based files to tools based on Outlook diaries.

The new software will increase the quality of service offered to the public and legal professionals. It will support better use of hearing spaces; reduce administrative tasks so that skilled staff can focus on the more complex areas of hearing management; and provide greater confidence that hearings will proceed when scheduled.

This contract is part of a series of steps HMCTS is undertaking to modernise and improve the experience of all those using courts and tribunal buildings.

Other steps to modernise the courts and tribunals include:

a new in-court system that records the result of cases digitally and instantly;

a pilot of a new digital system providing shared case information in criminal cases to the police, Crown Prosecution Service, courts and lawyers; and,

online services covering divorce, probate, civil money claims and social security appeals which have been used by more than 300,000 people with user satisfaction rates over 80%.

McGirr Technologies has been appointed to deliver the changes following a competitive process. It will be implemented in a select few courts initially, with the aim of rolling it out across all courts and tribunals.

We will begin tests and installation in a small number of courts over the next 9 months, after which we will set out plans to roll the technology out nationally.

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