GO Best Service Award – Medium and Large Businesses
The GO Best Service Award for Medium and Large Businesses recognises the role that such service providers play within the delivery of public services. Such organisations invest significantly to ensure that the expectations of the end-users of public services are consistently met or exceeded. This Award recognises those organisations that have delivered on excellence and efficiency.
The GO Best Service Award for Medium and Large Businesses is open to organisations with 50 staff or more.
Entries must have the support of the organisation on whose behalf the entrant has delivered the service. Additional credit will be given to entries that provide evidence from end-users of how the service has impacted upon them.
Deadline for submissions: 27 January 2012
Timescale:
Service must have been active prior to January 2011
Open to:
Companies with 50 staff or more, with the endorsement of the public sector client
Evidence keywords:
End-user benefit, exceeding expectations, quality, compliance, best value, stakeholder involvement, innovation
Award:
One winner
Entry Questions
- Please describe the service that your organisation has provided (including how long it has been provided for, to which public or third sector organisation(s) and whether this is your organisation’s first such service provision).
- What aspects of the service provided have been particularly innovative, unique, creative or groundbreaking (while remaining within the bounds of current procurement legislation)?
- How has the entry exceeded the expectations of both the buyer and end-users?
- What aspects of the service provided have been the most challenging to overcome, and how has this been achieved?
- What level of engagement has been achieved with the contracting organisation, end-users and any other interested groups in the design and delivery of the service?
- What were the expected outcomes of the service provided, and what success has been achieved to date? Please provide evidence of specific targets set and performance or other measurable benefits achieved or expected.
- Please provide any other information that you believe supports this entry.