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Council to save £1.4m with mobile technology

Tuesday September 13th, 2011

Midlothian Council is introducing a mobile system that aims to make it easy for residents to get help from builders, electricians, plumbers and joiners.

The mobile technology aims to create a better system for repairing and improving residents’ homes. Officials believe the new technology will save the council £1.4 million over the next five years.

The software system sends details of each job directly to the tradesperson’s new personal digital assistant (PDA) or handheld device. Jobs can be monitored in real time as workers send and receive updates through their PDAs.

The worker can update their PDA which feeds information back to their headquarters.

Councillor Wilma Chalmers, Midlothian council cabinet member for property and facilities management, said: “The introduction of mobile working aims to modernise the service and improve efficiencies. Not only will tenants receive an improved repairs service but mobile working will save an estimated £1.4million.”

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