Claims Management Regulation Annual Report 2011/2012

Monday August 13th, 2012

In the period covered by this Report (April 2011 to March 2012) there have been a number of notable developments in the claims management sector. The most significant has been the heightened profile of claims for mis-sold payment protection insurance (PPI), which has resulted in increased activity in this sector. This is reflected not only in the numbers of claims for mis-sold PPI being pursued but also in the marketing and media reporting for such claims. Other important developments include action taken to tackle malpractice around the sending of unsolicited text messages and marketing calls.

To view the report, click here.

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