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Operational Efficiency Programme: Collaborative procurement

In July 2008 the Government asked Martin Jay, Chairman of Invensys, to lead the collaborative procurement strand of the operational efficiency programme (OEP). This review builds on much previous work, including Sir Peter Gershon’s efficiency review of 2004 and the... (Continue reading)

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Government Response to the Select Committee Report on Communities and Local Government’s Annual Report 2008

This Command Paper contains the Government’s formal response to the recommendations and conclusions set out in the Communities and Local Government Select Committee’s report on the Department’s Annual Report 2008 (see link on the right). Click here... (Continue reading)

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IDeA: Improving customer services with knowledge management

This case study sets out how customer service advisers in Northamptonshire County Council implemented a knowledge management system to access information to help them answer calls and emails more efficiently. Click here... (Continue reading)

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Improvement Network: Local strategic partnerships delivery chain toolkit

This toolkit provides local strategic partnerships and their partners with the materials to plan and run delivery chain analysis workshops, which can improve the delivery of local area agreement outcomes. Click here... (Continue reading)

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IDeA: Workforce strategy update and support for councils

The Local Government Workforce Strategy Update provides an overview of the progress made since the strategy was launched in November 2007. Support for Councils on Internal Workforce Issues offers an overview of the support available. Click here... (Continue reading)

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Sustainable Communities Act 2007: Local spending report – England 2006-07

The Sustainable Communities Act 2007 places a requirement on the Secretary of State to make arrangements for the production of local spending reports. On 20 February 2009 we launched a consultation on the first arrangements Click here... (Continue reading)

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Public Perceptions of the Police and Local Partners: Year ending September 2008

The British Crime Survey has measured respondents’ ratings of their local police since its  inception in 1982 by asking whether respondents agreed that their local police were doing a  fairly or very good job. Click here... (Continue reading)

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Cabinet Office: 2009 value for money update

This document sets out, department by department, how the Government intends to deliver £35 billion worth of saving through an ambitious programme of value for money reforms across the public sector.... (Continue reading)

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Sustainable Communities Act 2007: Consultation on the first arrangements for local spending reports – Summary of responses

This document summarises the responses to the first phase of a consultation on local spending reports, which will provide information on public expenditure in a particular area. Click here... (Continue reading)

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Fire and Rescue Operational Assessment Toolkit

This Fire and Rescue Operational Assessment Toolkit has been developed by the sector in liaison with key stakeholders. The new arrangements reflect a move away from externally imposed assessment towards a mechanism designed to assist Fire and Rescue Authorities in identifying... (Continue reading)

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